This Acceptable Use Policy (AUP) applies to everyone who uses Jail Talk — the app and jailtalkapp.com — including members, attorneys, bail bond agents, organizations, and vendors. It forms part of our Terms of Service.
1. Strictly prohibited
- Human trafficking of any kind, including sex trafficking, labor trafficking, and recruiting, harboring, transporting, or advertising any person for exploitation.
- Sexual exploitation, including commercial sex, escort or prostitution services, sextortion, and non-consensual intimate images.
- Child sexual abuse material, grooming, or any sexual content involving a minor.
- Threats, violence, stalking, harassment, and hate speech.
- Fraud, scams, romance scams, phishing, and soliciting money from strangers.
- Arranging contraband, drugs, weapons, or anything prohibited by a correctional facility.
- Impersonating any person, attorney, bail agent, organization, or staff member.
- Money laundering, sanctions evasion, or any other illegal activity.
- Posting someone's private information or content you don't own.
- Spam, bots, malware, and attempts to break or bypass the app's security.
2. Enforcement
We remove violating content and may suspend or permanently terminate accounts. Human trafficking, sexual exploitation, and child safety violations result in immediate permanent removal and are reported to law enforcement and the National Center for Missing & Exploited Children (NCMEC) where required.
3. Reporting
Use Report on any profile, post, or conversation, or email jailtalkconnections@gmail.com. If someone is in immediate danger, call 911. To report suspected trafficking, call the National Human Trafficking Hotline at 1-888-373-7888.
4. Profile removal requests
Anyone — including the person on a profile, their family, or facility staff — can ask us to remove a profile created without consent or impersonating someone at jailtalkapp.com/request-removal. We review every request within 24 hours.
5. Appeals
If your content was removed or your account was suspended or banned, email jailtalkconnections@gmail.com with the subject "Appeal" within 30 days. Explain why you believe the decision was wrong. An admin re-reviews the original content and report, and we reply within 7 days. If the appeal is approved, your account and content are restored. If it is denied, the decision is final. Child sexual exploitation and human trafficking violations cannot be appealed.